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Support & Maintenance

QA & Software Testing

Independent and embedded quality assurance: test strategy, manual and automated testing, API, performance, accessibility and security testing, built into your delivery pipeline.

Capabilities

What we deliver

01

A test strategy, not just test cases

Risk-based planning that focuses testing effort where failure would hurt your users and business most.

02

Automation where it pays

Unit, API and end-to-end automation built into CI pipelines, with manual exploratory testing kept for what humans do best.

03

Functional and regression testing

Structured test cases for new features and repeatable regression suites that protect existing behaviour.

04

Performance testing

Load, stress and soak tests that show how your system behaves under realistic and peak demand.

05

Accessibility testing

Automated and manual checks against WCAG, including keyboard and screen reader use.

06

Security testing support

Application security checks against recognised standards, integrated with development rather than left to the end.

What we deliver

Twara Technologies provides quality assurance and testing for web applications, mobile apps, APIs and enterprise systems. We work as an independent test team or embedded within your development teams, and we treat quality as something built in throughout delivery, not inspected at the end. Our goal is fast, reliable feedback that lets your teams release with confidence.

Typical scope

  • Test strategy, planning and risk analysis for new products and major releases.
  • Functional testing of features against requirements and acceptance criteria.
  • Regression testing, increasingly automated, to protect existing functionality.
  • API and integration testing of services and third-party connections.
  • Cross-browser and cross-device testing for web and mobile applications.
  • Performance, load and reliability testing.
  • Accessibility testing for websites and apps.
  • Security testing support and verification of fixes.
  • User acceptance testing coordination with your business users.

Technologies we work with

Type of testing Common tools How we choose
Web end-to-end Playwright, Cypress, Selenium Playwright for broad browser coverage and speed; Cypress for teams that value its developer experience; Selenium where existing suites or language needs favour it.
Mobile Appium, Espresso, XCUITest, Flutter integration tests Native frameworks for depth on one platform; Appium for shared cross-platform suites.
API Postman, REST Assured, Pytest, Jest with Supertest Matched to the language of the codebase so developers can maintain the tests.
Performance k6, Apache JMeter, Gatling Selected by protocol support and scripting preference.
Accessibility axe-core, Lighthouse, screen readers Automated scans for breadth, manual checks with assistive technology for depth.
Test management Jira with Xray or Zephyr, TestRail Usually whatever integrates with your existing issue tracker.

How we approach it

  1. Understand risk. Identify the journeys, integrations and data that matter most, and where defects would cause the greatest harm.
  2. Shape the test portfolio. We follow the principle of the test pyramid, originally proposed by Mike Cohn: many small, fast unit tests, fewer integration and API tests, and a small number of end-to-end tests for critical journeys. This keeps suites quick and maintainable.
  3. Shift testing earlier. Testers review requirements and designs for ambiguity, and automated checks run on every change in the CI pipeline.
  4. Automate deliberately. Stable, high-value scenarios are automated first; flaky tests are fixed or removed rather than ignored.
  5. Explore. Skilled exploratory testing uncovers issues scripts would never look for.
  6. Report clearly. Defects include steps to reproduce, evidence and severity; releases get a concise readiness summary.

Quality and security

  • Security verification. We use the OWASP Application Security Verification Standard, currently at version 5.0.0, as a source of testable security requirements, and check common risks listed in the OWASP Top 10:2025.
  • Accessibility. Testing is carried out against WCAG 2.2, the W3C Recommendation organised around four principles: perceivable, operable, understandable and robust.
  • Realistic but safe test data. We use synthetic or masked data rather than copies of live personal data, and restrict access to test environments.
  • Independence where it matters. For high-risk releases, testers who did not build the feature verify it.
  • Maintainable automation. Tests are code: reviewed, version-controlled and kept as clean as the application itself.

What we need from you to start

  • Access to the application in a test environment, along with any requirements, user stories or acceptance criteria.
  • An overview of the architecture, integrations and known problem areas.
  • Your release process and the tools your team already uses for issues and source control.
  • A product owner or business contact who can clarify expected behaviour and prioritise defects.
  • Any existing test cases or automation, however incomplete, so good work is reused rather than repeated.

If requirements are thin, we start by turning what the product does today into documented, testable behaviour. That record is useful well beyond testing.

Engagement options

  • Independent testing: a dedicated test team for a project, release or product.
  • Embedded QA: testers and automation engineers working within your agile teams.
  • Test automation build-out: creating or rescuing an automation framework and integrating it into CI.
  • Ongoing regression testing: as part of application maintenance, so every update and patch is verified.

Contact us to discuss your testing needs.

FAQ

Frequently asked questions

Can you test software that another team built?

Yes. Independent testing is a common engagement. We learn the product, agree the scope and risks with you, and report findings in a form your developers can act on directly.

Should we automate all our tests?

No. Automation is excellent for stable, repetitive checks and fast feedback. Exploratory testing, usability judgement and rapidly changing features still benefit from skilled manual testers. We help you find the right balance.

Do you test mobile apps?

Yes, on real devices and emulators across a range of operating system versions and screen sizes, covering functionality, performance, network conditions and app store requirements.

Can your testers work inside our sprints?

Yes. Embedded testers take part in planning, review requirements for testability, and test features as they are built rather than at the end.

How do you report quality to stakeholders?

Through clear release readiness summaries covering what was tested, what was found, open risks and our recommendation, alongside detailed defect records for the engineering team.

Have something you want to build or fix?

Tell us what you are trying to achieve. We will reply with questions, options and an honest view of what it would take, whether or not we are the right fit.