What we deliver
Twara Technologies provides user experience (UX) and user interface (UI) design for web and mobile products. UX design is about structure and behaviour: what people need to do, in what order, with what information. UI design is about presentation: layout, typography, colour, components and motion that make the product clear and pleasant to use.
We design new products from the ground up, redesign existing ones, and improve specific journeys such as onboarding, checkout, search or form completion. Our designers work closely with our engineers, which keeps designs grounded in what can be built well within your timeline and budget.
Typical scope
- Research. Stakeholder workshops, user interviews, analytics review, competitor and pattern review, and surveys where useful.
- Definition. Role profiles, user needs, journey maps, task flows and success measures.
- Information architecture. Navigation, content hierarchy and labelling, validated with card sorting or tree testing where it adds value.
- Interaction design. Wireframes, flows and interactive prototypes covering empty, loading, error and edge-case states.
- Usability testing. Moderated or unmoderated sessions with representative users, and a prioritised list of fixes.
- Visual design. High-fidelity screens, iconography, illustration direction and motion guidelines.
- Design systems. Design tokens, component libraries and documentation, kept in step with the coded components.
Technologies we work with
| Purpose | Options | When we tend to use each |
|---|---|---|
| Interface design and prototyping | Figma | Our usual recommendation for collaborative design, prototyping and developer handover. |
| Alternative design tools | Sketch, Adobe XD | When your team already works in them and a switch would cost more than it saves. |
| Research and testing | Remote video sessions, Maze, Lyssna, Hotjar or Microsoft Clarity | Unmoderated tests for quick validation; session analytics to see real behaviour on a live product. |
| Whiteboarding | FigJam, Miro | Workshops, journey mapping and affinity sorting. |
| Component documentation | Storybook | Keeping coded components, their states and usage notes in one reviewable place. |
For mobile products we design with each platform’s conventions in mind, using Apple’s Human Interface Guidelines and Google’s Material Design as references, so that apps feel familiar on each operating system.
How we approach it
- Frame the problem. Agree goals, users, constraints and how success will be measured.
- Learn from users. Research with the people who will use the product, plus a review of existing data.
- Structure. Information architecture and key flows, reviewed with stakeholders.
- Prototype. Low-fidelity first, then interactive prototypes of the most important journeys.
- Test and iterate. Usability sessions, findings shared openly, designs revised.
- Design in detail. Visual design and the design system, covering every state the engineers will need.
- Support the build. Designers stay involved during development to answer questions and review implemented screens.
Quality, security and performance
- Accessibility. We design to the W3C’s Web Content Accessibility Guidelines 2.2, a W3C Recommendation, at a level agreed at the start, commonly AA. That covers colour contrast, focus visibility, target sizes, text alternatives and error identification. Native mobile screens are designed with the same principles alongside platform accessibility features.
- Performance-aware design. Google’s Core Web Vitals include Cumulative Layout Shift, where 0.1 or less is good. Design choices such as reserved space for images and stable layouts during loading help meet this, so we account for them in the design rather than leaving them to developers.
- Privacy by design. We design consent, notice and preference screens that are clear rather than manipulative. Where the Digital Personal Data Protection Act, 2023 applies, withdrawing consent must be comparable in ease to giving it, which has direct consequences for interface design. These provisions are being brought into force in phases; our DPDP guide tracks the dates.
- Secure patterns. Sign-in, password reset, multi-factor and session-expiry flows designed with security requirements in view, in collaboration with engineers.
- Consistency. A shared design system reduces visual drift and speeds up both design and development of future features.
Engagement options
- Discovery and UX audit. A focused research and review engagement, ending in findings and a prioritised plan.
- Design project. End-to-end design for a defined product or set of journeys, ready for development by us or your team.
- Embedded design support. Ongoing design capacity working alongside your product and engineering teams, on a time and materials basis.
Design work connects directly to our custom web application and mobile app development services. Tell us what your users are struggling with.