What we deliver
A published security fix protects nobody until it is applied. The difficulty is rarely the patch itself; it is knowing what you run, deciding what matters most and applying fixes without breaking the systems people rely on. Twara Technologies runs that process for you, covering application code dependencies, frameworks, CMS platforms, operating systems, container images, databases and cloud-managed services.
Typical scope
- Application dependencies such as npm, PyPI, Maven, NuGet and Composer packages.
- Web frameworks, CMS cores, plugins and themes.
- Linux and Windows server operating systems and their packages.
- Container base images and Kubernetes components.
- Databases, web servers, proxies and message brokers.
- Managed cloud services where version upgrades are the customer’s responsibility.
- Mobile app SDKs and third-party libraries.
Technologies we work with
- Dependency scanning: GitHub Dependabot, Renovate, OWASP Dependency-Check, npm audit and similar tools, chosen to fit your source control and languages.
- Container and infrastructure scanning: Trivy and Grype for images and filesystems; cloud-native inspectors such as Amazon Inspector or Microsoft Defender for Cloud for workloads in those clouds.
- Host patching: AWS Systems Manager Patch Manager, Azure Update Manager, Windows Server Update Services or Ansible, depending on where servers run.
- Advisory sources: vendor security bulletins, the national CERT-In advisories and the US CISA catalogue described below.
How we approach it
Prioritising by real risk
Severity scores are a starting point, not the whole answer. The Common Vulnerability Scoring System, maintained by FIRST and now at version 4.0, rates the technical severity of a vulnerability and maps the score to levels such as low, medium, high and critical. We add context that a score cannot capture:
- Known exploitation. CISA’s Known Exploited Vulnerabilities catalogue lists flaws that have been exploited in the wild, and CISA recommends using it as an input to vulnerability prioritisation. A listed vulnerability on an exposed system moves to the front of the queue.
- Exposure. An internet-facing server carries more risk than an internal batch job with the same flaw.
- Business impact. Systems handling payments, personal data or critical operations are treated with greater urgency.
The patch cycle
- Inventory and scan continuously, so new advisories are matched against what you actually run.
- Triage each finding and assign a priority using the rules agreed in your patch policy.
- Test in a non-production environment, including automated tests and checks of key user journeys.
- Release during an agreed maintenance window, with backups or snapshots taken first and a rollback route ready.
- Verify that the fix is in place and the vulnerability no longer appears in scans.
- Record the outcome, including any exception you approve where a fix is deferred.
Quality and security
- Emergency path. For actively exploited, high-impact issues, a pre-agreed procedure allows faster action with mitigations applied immediately if a patch needs more testing.
- Incident awareness. If a vulnerability may already have been exploited, patching becomes part of incident response. Under CERT-In’s Directions of 28 April 2022, covered organisations must report specified cyber incidents to CERT-In within 6 hours of noticing them, so our runbook prompts early contact with your designated point of contact.
- Supply chain attention. Software supply chain failures are a category in the OWASP Top 10:2025. Lock files, pinned versions and verified sources reduce the chance of a malicious or compromised package slipping in during an update.
- Clear accountability. Exceptions are signed off by a named owner and reviewed, not forgotten.
What we need from you to start
- A list of systems in scope, or access that lets us build the inventory.
- Agreed maintenance windows and change approval contacts.
- Access to source repositories, hosting and cloud consoles through accounts you control.
- Your risk appetite: which systems can be updated automatically and which need sign-off.
- Any compliance or customer requirements that set expectations for patching.
With these in place, we agree a written patch policy before the first cycle, so priorities and responsibilities are clear from the start.
Engagement options
- Patch management service: Twara Technologies runs the full cycle for agreed systems.
- Vulnerability assessment: a one-off scan and prioritised remediation plan.
- Combined maintenance: patching delivered within application maintenance or website maintenance.
Contact us to review how your systems are patched today.